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Not a Career Ladder but a Career Jungle Gym

Spring_Break_UCLA_PhotoOn my office desk, I have this photo from spring break of my first year of business school. It was 2007, and 50 of us traveled to China (Beijing and Shanghai) to meet with startups, view real estate development projects, meet with Olympics officials, and sing karaoke with Kenny G.  (That last one wasn’t on the itinerary…it was just a perk!)

This last week, I was thinking about the many career trajectories my Anderson classmates have had.  As you can see in the photo, their career progressions have been varied. Some are still with the same company they started with after graduation almost 6 years ago.  They have moved both up and sideways to gain new perspectives and challenges.

Others started at big firms and have since switched to competitors or smaller firms or even started their own businesses.  Yet others did the reverse and have brought their more entrepreneurial skillsets to larger corporations to operate at scale. And a few, who had been so sure they would stay at their companies and rise to become managing partners, discovered that their career track weren’t a fit, and found better matches somewhere else.  Everyone in this picture was successful, but each person took a different route.

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In Lean In, Facebook’s COO Sheryl Sandberg notes that today, career paths are no longer a ladder, but a jungle gym.  In 2011, Sandberg was the UCLA Anderson commencement speaker.  This was her advice to those starting their careers:

Look for opportunities, look for growth, look for impact, look for mission. Move sideways, move down, move on, move off. Build your skills, not your resume. Evaluate what you can do, not the title they’re going to give you. Do real work. Take a sales quota, a line role, an ops job. Don’t plan too much, and don’t expect a direct climb. If I had mapped out my career when I was sitting where you are, I would have missed my career.

So be open-minded to opportunities in your current internship searches and beyond.  I look forward to seeing the jungle gyms you will climb.

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Bouncing Back From A Career Low Point

We all hit our career search low points.  For some of you, job hunting might be the first time you were rejected or didn’t get something you (thought you) wanted.

I have certainly had plenty of ups and downs in my own career search. The ultimate low point was back in 2002…

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My senior year at Stanford coincided with the dot.com bust.  Only two years prior, my classmates had been getting ridiculous signing bonuses and stock options.  But by 2002, those had evaporated, and then our career center burned down (yes, seriously).  At graduation, I had a couple of local teaching offers, but turned those down to move home while I continued to submit applications.

Meanwhile, my younger brother was a hometown hero thanks to an illustrious high school basketball career.  His career search was going far better than mine. He distributed fliers in the neighborhood, advertising his basketball coaching as well as house and petsitting services.  Bombarded with basketball clients, he outsourced the house and petsitting to me.  So I spent that summer collecting mail, watering plants, and walking dogs while my little brother took a 20 percent cut.

The true low point came when I started taking care of a horse.  Here I was with my bachelors and masters degrees from Stanford, shoveling manure in the 100+ degree Sacramento heat. I wondered where things had gone so wrong in my career search.

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If only I had known what I know now about networking, resumes and cover letters, I’m sure I would have secured an interesting (and air conditioned) corporate role rather than having to spend that summer hanging out with horses in the heat.  But then again, that experience was what spurred me to start my own business. It made me a big believer that everything works out for a reason if you commit yourself to the search process.

Yesterday, during my morning run, the song “This” came on and I felt like it embodied the ups and downs of the career search.  Plus, Darius Rucker is one of the ultimate career switchers, going from the lead singer of a popular 90s rock band to a solo country artist 20 years later!

Here are some of the lyrics:

Maybe it didn’t turn out like I planned
Maybe that’s why I’m such, such a lucky man

[Chorus]
For every stoplight I didn’t make
Every chance I did or I didn’t take
All the nights I went too far
All the girls that broke my heart
All the doors that I had to close
All the things I knew but I didn’t know
Thank God for all I missed
Cause it led me here to
This

I didn’t understand it way back when
But sitting here right now it all makes perfect sense

Down the line, whether it is next year or years from now, when you are speaking on a panel or giving someone advice, it is going to seem like your career all makes perfect sense.  Until then, keep up with the informationals, meet regularly with a career coach, and try to enjoy all of this.

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Recruit Like A (Golf) Pro

Golf_Stock_Photo_No_RoyaltiesI signed up for the UCLA Alumni Golf Tournament having never played 18 holes of golf.  For the last month, I’ve been spending Sunday afternoons at the driving range hitting balls.  Two weeks ago, a golf pro named Steve approached me.

Him: Whoever taught you how to golf got you to connect well with the ball but did not help you at all with your lower body, particularly your hips.
Me: Well, it was my brother, so maybe that’s a good thing.

Steve doesn’t laugh.  He is the doppelganger of the coach in Happy Gilmore, except he has both hands. I love that movie, so I listen intently.  Steve gives me a few pointers and emphasizes the applicability of learning to golf to all other aspects of life…

Golf 4

1. Practice Makes Perfect: Golfers spend hours at the driving range practicing drives, chips and putts so they are prepared come game time.  Just like the golf swing, there are nuances to effective interview responses.  It is important to recognize the content that the interviewer is looking for, such as the Walk Me Through Your Resume: a logical narrative that emphasizes your decision making including the transitions between jobs and the rationale for wanting this particular role in this industry.  Outline the points you want to make for the typical behavioral interview questions and then practice, practice, practice.  Come interview time, this repetition will allow you to go beyond your script of answers.  Instead, you will be in the moment and engaged with your interviewer.

2. Get a coach: No matter how good of a golfer my brother may be or how willing the retired men at the driving range are to volunteer advice, I would have benefited from some lessons with a professional. Likewise, I recommend hiring a professional coach – they know what they’re doing and their only job is to help you succeed.

3. Lights, Camera, Action: By filming my swing, I have been able to see what I’m doing right, but also all the little things I need to correct, like the movement of my wrists and the shifting of my weight. You’ll see the same benefits if you videotape your interview questions.  It is particularly helpful for making adjustments on body language, verbal fillers and overall timing.  It’s easy too – you can just use the camera on your phone to tape yourself.
4. Don’t cram: The day before the tournament, I headed to the driving range with a friend.  He took off early and left me with his extra balls, so I ended up hitting 150 times.  I woke up Monday morning feeling decrepit and started popping Advil like mints.  Driving the ball is usually my only strength, but after that, I could barely hit 15 feet.

Too often, students procrastinate with prep and come in for a mock the day before an interview.  As advisors, we can offer a few tweaks, but it is hard to make major last minute changes.  Plus, we want you to be as self-confident as possible going into the interview.  Those who perform best, train for interviews.  They schedule weekly mock interviews even when they don’t have an upcoming job interview on the books.

5. (You’ve got) Personality: Steve’s final tip was: “Use your social graces.” He said too many people get stressed out on the course about a bad shot and that I should just enjoy the experience and connect with the members of the team.  This advice proved essential as I was shanking shots left and right – well, mostly to the right.  I just laughed and made sure the rest of my team was having a great time.

During interviews, you are not always going to answer every question to the best of your ability, particularly a tough case or random brain teaser. But remember that you are sitting across the table from another human being.  Connect with the interviewer on a personal level.  You will be surprised how this sets you apart as a candidate, because the interviewer will actually want to have you as a coworker.

6. Help Me Help You: Right before the tournament starts, my brother texted me, “Your job is to go first on all putts, so your team can see how it breaks.” I enjoyed my role—even managed to sink one putt—and my team appreciated the learnings.

During job searches, it’s easy to become myopic and forget about the people who are helping us along the way.  You never want individuals who give their time for informationals to feel used.  They should come away feeling like they just added someone of value to their network too.  Follow up with a thoughtful thank you letter, pertinent articles, invites to events, introductions to people in your network, and updates on your job search successes. This will change the interaction from transactional to relationship building.

Overall, the UCLA golf tournament was a blast. Gorgeous course (supposedly Justin Timberlake is a member!), a taco truck and margarita stand to celebrate Cinco de Mayo, and a great mix of alums and students. My foursome included the President of the LA Alumni chapter (pictured above teeing off at the hole his company sponsored), entrepreneurship Professor George Abe, and an HBS grad looking to network. I highly recommend everyone attend next year. We’ve got a whole year to practice, so let’s head to the driving range.  We might even run into Steve.